Terms and Conditions

Last updated: 26 January 2026


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These Terms and Conditions (“Terms”) govern your access to and use of the websites, services, products, content and materials provided by DecPlay Ltd (“DecPlay”, “we”, “us”, or “our”).

By accessing, purchasing, downloading, viewing, using or otherwise engaging with any DecPlay services or materials, you agree to be legally bound by these Terms. If you do not agree, you must not use our services.

1. About DecPlay


DecPlay Ltd is a company incorporated in the United Kingdom. DecPlay provides music education products and services to customers internationally.

Our services may be developed, administered and delivered by DecPlay personnel, contractors and systems located in multiple countries. This does not affect the governing law or jurisdiction applicable to these Terms.

2. Scope of Services


DecPlay provides a variety of online and offline learning and teaching services and tools, including (but not limited to):
  • Online courses and training programmes
  • Downloadable documents, guides, books and song sheets (PDFs)
  • Online communities, forums and memberships
  • Live and recorded workshops and events
  • Videos, printed materials and teaching resources
  • Interactive apps, applications and software
  • Emails and digital communications
  • Free content, including email content, videos and trial materials
Services may be delivered digitally, physically, in person, remotely, or via third-party platforms.

3. Changes to Services and Pricing


We may modify, suspend or discontinue any service, content, feature or pricing structure at any time. Pricing plans may vary by product and may change periodically. Any changes will not affect purchases already completed.

4. Accounts and Eligibility


You must provide accurate and complete information when creating an account or making a purchase. You are responsible for maintaining the confidentiality of your login details and for all activity under your account.

We reserve the right to suspend or terminate accounts that breach these Terms.

5. Payments, Subscriptions and Refunds

5.1 Pricing and Payment Structures


DecPlay offers products and services on a variety of pricing and payment bases, which may include:
  • Subscription-based access, including annual, quarterly and monthly plans
  • One-off purchases
  • Digital and online products and services
  • Physical products and in-person services, including live classes, workshops and events
The applicable pricing structure, payment terms and access rights will be specified at the point of purchase.

5.2 Refund Policy

Unless stated otherwise for a specific product or service, we offer a full refund of all monies paid within 30 days of purchase.

Refund eligibility may be excluded or varied for certain products, events or offers, which will be clearly stated at the point of purchase.

6. Digital Content and Access


Access to digital content is normally provided immediately or shortly after purchase, unless stated otherwise.

By purchasing or accessing any digital content, you acknowledge and agree that:
  • All digital content is licensed to you, not sold
  • Access to digital content may begin immediately upon purchase
  • Once access has been provided, digital content cannot be returned in the same way as physical goods
Where digital content is made available immediately, you acknowledge that access begins at that point. This does not affect:
  • Any refund rights expressly offered by DecPlay, including our 30-day refund policy, or
  • Any mandatory statutory rights you may have under applicable consumer law, which cannot be excluded or limited.

7. Intellectual Property Rights


All intellectual property rights in and to all DecPlay services, content and materials — including but not limited to courses, videos, song sheets, PDFs, books, guides, teaching materials, apps, software, emails, recordings, text, graphics, logos, methods and systems — are owned by, or licensed to, DecPlay Ltd or its licensors.

These rights are protected by copyright, trademark, patent, registered and unregistered design rights, database rights, confidential information, trade secret rights and other intellectual property laws worldwide.

The DecPlay® name, logo and branding are registered trademarks.

The DecPlay® teaching method is protected by a combination of patents, registered designs, copyright and confidential know-how.

Nothing in these Terms transfers ownership of any intellectual property rights to you.

8. Licence to Use Content


Subject to compliance with these Terms, you are granted a limited, personal, non-exclusive, non-transferable, non-sublicensable licence to access and use DecPlay content solely for your own private educational use.

You may, where expressly permitted by DecPlay for a specific product or service, share access to content with members of your immediate family (being individuals forming part of your household or close family unit) for their private educational use only. Any such permission may be limited, varied or withdrawn at any time.

Unless expressly agreed otherwise in writing by DecPlay, you must not:
  • Copy, reproduce, modify, adapt or create derivative works
  • Share, distribute, sell, rent, licence or make content available to any third party
  • Upload content to public or private platforms, forums or file-sharing services
  • Use content for teaching, commercial, group, institutional or organisational purposes
  • Circumvent access controls or technical protection measures

9. Prohibited Use and Enforcement


Any unauthorised use of DecPlay content, teaching methods or materials constitutes a material breach of these Terms.

We reserve the right to:
  • Immediately suspend or terminate access without notice
  • Revoke licences granted under these Terms
  • Seek damages, account termination, and recovery of legal costs
  • Seek injunctive or equitable relief to prevent or restrain misuse, without the need to prove financial loss

10. Termination


We may terminate or suspend your access to any service immediately if you breach these Terms or misuse DecPlay content.

Termination does not affect accrued rights or remedies.

11. Educational Disclaimer


DecPlay services are educational in nature. We do not guarantee specific learning outcomes, progress or results. Individual experiences vary.

Nothing provided constitutes medical, therapeutic or professional advice.

12. Limitation of Liability


To the fullest extent permitted by law:
  • We exclude all implied warranties, representations and conditions
  • We are not liable for indirect, consequential or economic losses
  • Our total liability shall not exceed the amount paid by you for the relevant product or service
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or other liabilities that cannot be excluded under law.

13. Indemnity


You agree to indemnify, defend and hold DecPlay harmless from any claims, losses, damages, costs or expenses arising from your breach of these Terms or misuse of DecPlay services or content.

14. Third-Party Platforms and Tools


Some services may be delivered via third-party platforms. We are not responsible for third-party systems, outages or policies.

15. International Users


DecPlay services are offered internationally. Access to our services from locations outside the United Kingdom is undertaken at your own initiative.

You are responsible for ensuring that your use of the services complies with any local laws or regulations applicable in your jurisdiction. DecPlay makes no representation that the services are appropriate or available for use in all locations.

The availability of our services in any country does not constitute an intention to submit to the laws or jurisdiction of that country.

16. Governing Law and Jurisdiction


These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction.

17. Corporate Changes, Assignment and IP Licensing


DecPlay may assign, transfer, novate or otherwise deal with any of its rights or obligations under these Terms, in whole or in part, including the licensing or exploitation of intellectual property rights, to any third party, successor entity or other company, without affecting your rights under these Terms.

Without limitation, DecPlay may at any time hold, license, sublicense or otherwise arrange its intellectual property rights through one or more entities, whether incorporated in the United Kingdom or elsewhere. Any such arrangement shall not affect the validity or enforceability of these Terms or the licences granted to you.

You may not assign, transfer or sublicense any of your rights or obligations under these Terms without DecPlay’s prior written consent.

18. Changes to These Terms


We may update these Terms from time to time. The latest version will always be available at www.DecPlay.com/terms.

19. Contact


For legal or contractual enquiries, please contact us via the details provided on www.DecPlay.com.

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